Transactions

General Information

• How much tax do you pay on winnings?
• Where can I see my available gaming balance?
• How is the security of the transactions guaranteed?
• What is the CVV/CVV2/CVC?
• What are the IBAN, BIC and SWIFT codes?

Payment Methods

• Which are the available Payment methods?
• Why did the payment method change after I submitted my withdrawal request?

Deposits

• Delayed deposits through Pago Efectivo
• Will I get charged for my deposit?
• How long does it take for my deposit to be completed?
• Can I make a deposit before having my account verified?
• Can I save my card details for my upcoming deposits?
• Where can I find my deposit history?

Withdrawal

• Possible withdrawal delays due to Bank Holidays
• How long does it take for a withdrawal to be completed?
• Where can I find my withdrawal history?
• Can I withdraw before having my account verified?
• Can I cancel an already requested withdrawal?
• Why can't I withdraw the full amount available in my balance?
• See all 7 articles

Credit/Debit/Prepaid Card

• How do I remove a Credit/Debit/Prepaid Card?
• How can I validate a card out of use?
• How can I validate a credit/debit/prepaid card used on the account?