Betting

General Information

• How long will it take for my bet to be resolved?
• What is BetFriends and how do I use?
• How can I search for a specific market I'm interested in?
• How can I use the feature "Request a Bet"?
• How can I activate the game notifications?
• Where can I find and/or edit my favourites list?

Rules and Terminology

• Void Non-Starting Players
• Settlement Rules of Player Markets powered by Opta
• Where can I find the Betting Rules section?
• Which are the types of bets (single, parlay, system)?
• What is a banker bet?

Placement

• How to use the Bet Mentor tool?
• What is BetBuilder?
• Is there a minimum / maximum betting amount?
• Is there a profit limit per bet?
• Can I cancel a bet or part of it after its placement?

Settlement

• My bet has been settled as void. What does this mean?
• The player/team I placed a bet on did not compete. What happens with my bet?
• What happens when a friendly match ends before the 90 minutes are over?
• Why haven't I received the full amount of my betslip's potential winnings (Dead Heat, Obvious Error, Void)?

Markets

• What is the "Anytime Correct Score" market?
• What is the "Handicap" market?
• How many types of Handicap bets are there on the page?
• What is an "Ante-Post" bet?
• What is Draw No Bet?
• How does "Both teams to score or Over 2.5 goals" work?

Live Betting

• How can I watch a match in Live Streaming?
• Can I combine Pre-event and Live Betting selections?
• How can I see which games will be offered for Live Betting?
• Live Streaming isn't working. What should I do?

E-sports and Virtual Sports

• How can I play Esports games?
• What are the key features of Virtual Games?
• What sports are available on virtual games?
• Live Streaming isn't working. What should I do?

Cancellation and Cash Out

• Can I request to cancel a placed bet?
• Why was my bet cancelled?
• The match I bet on has been postponed / cancelled. What happens with my bet?
• What is Cash Out?
• Will any amount I cash out have any impact on the wagering requirements of the First Deposit Bonus?

Systems

• What is a Canadian bet?
• What is a Heinz Bet?
• What is a Super Heinz system?
• What is a Goliath bet system?
• What is a Trixie system?
• What is a Yankee system?