My betslip missed out only by one selection. Why hasn't my stake been refunded, as per the "Acca Insurance" offer?

The "Acca Insurance" offer is available for parlays of 5 to 10 football and basketball selections at odds of 1.65 and above and applies to specific events and markets that you can see if you visit the "Offers" section at the top of our homepage.

If the above conditions are met, but your stake has not been refunded, you can contact us through any available method in the Contact section.

You can also cross-check the terms and conditions of this offer to make sure your bet complied with the offer's requirements.

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