How do I keep my account secure?

In addition to the measures we have already taken to safeguard your account, here are steps you can follow to make your gaming experience even safer:

  • Protect your username and password, and do not reveal them to anyone.
  • Use a strong password that contains letters, symbols, and numbers.
  • Change your password often by clicking on “Profile” and then “Login & Security” in My Account.
  • Log out of your account after you have concluded your gaming activity.
  • If you use a shared electronic device, always take additional care to follow the steps above.
  • If the social media account linked to your Betano account has been compromised, disconnect it immediately by choosing “Profile” and then “Login & Security” in My Account.
  • Visit “History” in My Account regularly, in order to check your Bets, Transactions, and Betting P&L.

Don’t hesitate to contact our Customer Support for assistance with any of the aforementioned cases, while you can also visit www.getsafeonline.org for more information on internet safety.

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