How can I make a complaint?

If you have a complaint, you can email Customer Support at soporte-pe@betano.comor just access our Complaint Submission page.

You may also use the communication functions available in our Contact section in order to communicate with a Betano representative and seek assistance and guidance.

Betano will make its best efforts to resolve a reported matter promptly. We take pride in handling most customer issues within less than 1 hour.

If for a specific reason you are not satisfied with the resolution received from Betano, you can contact the competent regulatory authority.

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